Customer Care

LollipopRascals.com Privacy Policy

Thank you for visiting the LollipopRascals.com Web site (hereinafter “the Site” or “LollipopRascals.com”) and reviewing our Privacy Policy, effective March 25, 2008. Lollipop Rascals, LLC (hereinafter “LollipopRascals” or “we” or “our”) takes your privacy very seriously and is committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated as you make full use of our Site. We welcome your feedback and questions. For privacy related issues, please contact us:

Overview

This Privacy Policy (hereinafter “Policy”) governs your use of LollipopRascals.com. This Policy describes the information we collect from you and what may happen to that information. For example, this Policy will let you know what information we collect from you; how your information is used; who is collecting your information; with whom your information may be shared; what options are available to you regarding collection, use, and distribution of your information; how you may use other users’ information ("Users"); the types of security precautions in place to protect against loss, misuse, or alteration of your information; how LollipopRascals protects children’s privacy; and what else you should know about your online privacy.

Please note that we review our privacy practices from time to time, and that our practices are subject to change. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of our Privacy Policy. All amended terms shall be automatically effective after they are posted on the Site.

By visiting the Site, you agree to be bound by the terms and conditions of this Privacy Policy.

What Personally Identifiable Information does LollipopRascals collect?

The primary purpose of collecting information from you is to provide you with a safe, smooth, effective, and personalized experience and to fulfill your orders with us. We will only collect information about you that we consider necessary to achieve these purposes, maintained in our secure database.

Generally, LollipopRascals collects personally identifiable information in two ways. Some information is gathered when you register. This includes your name, email address, mailing address, telephone numbers, user name, and password. We also collect personal information when you place an order with us, subscribe to our emails, or report a problem with our services through the Site’s feedback form or contact email addresses. If you contact LollipopRascals, we may keep a record of that correspondence. Please note that any requests to remove or update your personal information may take up to ten days for your email request and 4 – 6 weeks to process your postal mail request.

Wherever LollipopRascals collects personal information we make an effort to include a link to this Privacy Policy on that page.

What are IP Addresses and how does LollipopRascals.com use them?

When your web browser requests a web page from another computer on the Internet, such as LollipopRascals.com, it automatically gives that computer the address where it should send the information. This is called your computer's "IP address." (IP stands for "Internet protocol.") For many users accessing the Internet, the IP address will be different every time you log on. You may visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the IP Addresses from which people visit us along with related information such as your browser type and operating system. This information helps us, in part, learn about the geographical distribution of our website visitors and the technology they use to access our site so that we can improve our Site.

What are “cookies” and how does LollipopRascals use them?

Data collection devices, such as “cookies,” are used to store, and sometimes track, information about you. Generally, these cookies help provide personalized services and promote trust and safety. A cookie is a small file containing a small amount of data that is sent to your browser from a web server and placed on your computer’s hard drive to assist us in providing our services. All pages on the Site where you are prompted to login or that are customizable may request that you accept cookies. Cookies are only read by the server that placed them and are unable to execute any code or virus. Most cookies are “session cookies,” and are automatically deleted from your hard drive at the end of a session.

How does LollipopRascals use my information?

LollipopRascals uses your information to provide you with a customized website experience and to fulfill your orders, if any. We also may use your personal information to manage and monitor your purchases with us; communicate with you via email or printed materials via U.S. mail announcing sales, promoting our products, and offering other special promotions. Every customer has the option of declining to receive future promotions from LollipopRascals by contacting our Customer Service department. Email customers may decline or opt out of receiving emails from LollipopRascals by clicking on the unsubscribe link that appears on the bottom of every email, or by contacting LollipopRascals at customerservice@lollipoprascals.com. We may also use your information to resolve disputes; troubleshoot problems; help promote safe interactions between Users; detect and protect against error, fraud, or other criminal activity; and enforce our Terms of Use Agreement.

Who is collecting information?

When you are using the Site and are asked for personal information, you are sharing that information with LollipopRascals alone, unless we specifically state otherwise.

Please be advised that LollipopRascals.com advertisers or Web sites that have links on our Site may collect personally identifiable information about you. The information practices of those Web sites linked to LollipopRascals.com are not covered by this privacy statement.

With whom does LollipopRascals share my information?

Generally, LollipopRascals will not disclose your personally identifiable information unless we have your permission or under special circumstances, such as those described below.

Third Party Data & Data in the Aggregate: Aggregate data (data gathered across all user accounts) may be gathered in a non-personally identifiable form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our visitors, and by measuring demographics and interests regarding specific areas and services of the Site. Aggregate data may be disclosed in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes. However, no personal information that could be used to identify you personally is disclosed in these situations.

Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, sending e-mail, analyzing data, providing marketing assistance, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

External Web Sites: Separate services unrelated to Lollipop Rascals may be offered by third parties, also known as external service providers, some of whom advertise or have links on the Site. If you choose to use these other services, disclose information to these parties, and/or grant them permission to collect information about you, their privacy policy governs the use of your information.

Business Transaction: LollipopRascals reserves the right to transfer any and all information that we collect from visitors, or that we otherwise collect concerning or in connection with the Site, to a third party in the event of a sale or other transfer of assets or of any portion of our business. In the event LollipopRascals enters a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information may be among the assets transferred. You will be notified via email and prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

When the Law Requires it: Although unlikely, in certain instances we may receive a subpoena, court order, or other legal process that requires that we disclose information about a User, we have no choice but to comply with it and will disclose the required information.

We may disclose account information where we have reason to believe that disclosing the information is necessary to identify, contact, or bring legal action against someone who may be violating LollipopRascals’s Terms of Use Agreement or may be causing injury to or interference with (either intentionally or unintentionally) LollipopRascals’s rights or property, other Site users, or anyone else that could be harmed by such activities. LollipopRascals may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our services.

What are my choices regarding collection, use, and distribution of my information?

You do not have to disclose personally identifiable information to view the Site. If you choose to register on the Site and/or make purchases from us, you will need to disclose certain information as specified above. LollipopRascals will send you email upon registration with and/or purchases from the Site. LollipopRascals may also send you email regarding our products and services from time to time. Only LollipopRascals, or agents working on behalf of LollipopRascals, will send you these emails.

How may I use other users’ information?

Recognizing the global nature of the Internet, you agree to comply with all applicable local laws and rules regarding online conduct and privacy, as well as content. Specifically, but not as a limitation, you agree to comply with all applicable laws regarding transmission of technical and personal data exported from the United States or the country in which you reside.

What security precautions are in place to protect the loss, misuse, or alteration of my information?

LollipopRascals uses True BusinessID® with Extended Validation Secure Sockets Layer (SSL) Certificate which encrypts your order and provides the highest levels of business authentication and triggers the green bar in high-security Web browsers. If using Firefox the browser bar will be yellow. To utilize secure shopping you must have an SSL compatible browser such as Internet Explorer (version 7.0 +), Netscape (version 9.0 +) to view the green browser bar, or Mozilla Firefox (version 3.0 +). The True BusinessIDSmart Seal identifies our site as genuine, authentic, and validated by an independent third party. When a customer clicks on the True Site Smart Seal, the server automatically performs a domain look-up to verify you’re visiting a legitimate and secure site.

Your LollipopRascals.com account information is password protected so that only you have access to this personal information. We recommend that you do not disclose your password to anyone. LollipopRascals.com will never ask you for your password in an unsolicited phone call or unsolicited email. If you choose to share your User Name and password or your personal information with third parties, you are responsible for all actions taken with your account and therefore you should review that third party’s privacy policy. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

Whenever LollipopRascals handles your personal information, we take steps to ensure that your information is treated securely and in accordance with the relevant Terms of Use Agreement and this Policy. We use procedural and mechanical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. We cannot, therefore, warrant or ensure the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

How are children’s privacy protected?

Children under the age of 18 are not authorized to submit any personal information to us. We do not share personal information about users under the age of 18 with third parties and we do not sell or rent personal information about any of our users, regardless of age.

Additional Information

Any questions regarding this statement should be directed to: Lollipop Rascals, LLC, 3420 Pump Road, #363, Richmond VA 23233

This Policy is the sole authorized statement of LollipopRascals’s practices with respect to the online collection of personally identifiable information and the usage of such information. Any summaries of this Policy generated by third party software or otherwise shall have no legal effect, are in no way binding upon LollipopRascals, shall not be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.

Please note this Policy applies solely to our online information-gathering and dissemination practices in connection with the Site, and does not apply to any of our practices conducted offline. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or account information. Please be careful and responsible.